Our Mission
Our mission is to help people save and easily access their data and files in formats that match today’s technological standards.
Our Company
ThenAgain Media™ is a home based media conversion business, located in Rogersville TN, owned by Jordan Tyler (JT) Burchett, that aims to help people convert their media (such as video, music, pictures, files, and more) from outdated media storage devices (VHS, Cassette, Floppy Disk, etc.) to modern storage devices (DVD, CD, Flash, etc.) and Digital.
Terms of Service
Know Your Risks!
Saving your videos, pictures, music, and all of your other precious memories from decaying or not being accessible later on in life is a great idea. In the future you’re video tapes may no longer operate or if they do the future generations may not have access to a player, leaving it a useless piece of plastic. There are definitely benefits but let's talk about the risks you take when having your files converted into another format or transferred onto a different type of media storage device. Don’t get too scared though because we’re also going to talk about what preventative measures (routine maintenance, cleaning, testing, and antivirus protection) ThenAgain Media takes to do our best to keep these types of problems from happening to you.
- VHS Tapes, Cassette Tapes and other media storage devices like these deteriorate by approximately 1% of there estimated lifespan each year: Because of this, there is always a chance of something going wrong. For example, the tape could break upon playback or it could already be too damaged or dirty to be copied. This is the same risk you would take if you were to play them yourself at home. Remember that the longer you wait the higher the chances are of losing those memories forever! TERMS: If these types of problems occur ThenAgain Media is not legally liable nor financially responsible for repairing, recovering, nor replacing such materials or files.
- There can be cases where we insert media storage devices (DVD’s, Flash Drives, SD Cards, and all other media storage devices) and find that they are blank: In cases like this all that is known by ThenAgain Media is what we see after we insert it into our players or computers. Sometimes things are deleted prior to arriving to us without the media owner knowing it, possibly they've accidentally brought the wrong device. No matter the reason we can't copy nor convert what doesn't exist on the device and we never delete any files without customer request. TERMS: If these types of problems occur ThenAgain Media is not legally liable nor financially responsible for repairing, recovering, nor replacing such materials or files.
- Undoubtedly we’ve all encounter viruses from time to time, viruses are very sneaky and can easily find their way into your files: If a threat is detected while scanning your media storage device using our antivirus software, there is a chance that the infected file can potentially be deleted by our antivirus software to eradicate it from harming other files on our systems and further damaging more files on your device. TERMS: If these types of problems occur ThenAgain Media is not legally liable nor financially responsible for repairing, recovering, nor replacing such materials or files.
Why are we telling you this? The mission of ThenAgain Media is to help
people save and easily access all of their files and we want to be up front about what could go wrong.
Chances are these things will not happen but letting you know the risks helps to protect us as a company
and to broaden your understanding of what could go wrong and what we do to prevent these occurrences.
By employing any services provided by ThenAgain Media, both online and offline, you are agreeing to the
Terms of Service provided above and the Web Site Terms and Conditions of Use found here
Preventative Measures
Preparing for dangerous situations and properly maintaining equipment is an important aspect of helping ensure that we provide you with the best quality and safety.
- Routine Maintenance and Equipment Testing: We understand how important you data and files are to you, so keeping our systems updated with the latest security patches and firmware updates is a must. Of course some updates open the possibility of introducing new bugs into our systems so we test our equipment after each update or upgrade is performed.
- Cleaning: We use pressurized air and anti-static cleaners to keep our equipment dust and debris free. Setting a high standard for cleanliness helps protect you from unknown germs and allergens as well as provides higher quality results in our products and services.
- Antivirus: We trust Avast and AVG to keep files that come through ThenAgain Media safe and virus free. Real-time threat monitoring is part of our virus protection plan and scheduled scanning is routine.